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MASTERCLASS | Transformational Conversations & Repair Post-Conflict

Join Veronica Pardo for this masterclass, following on from the Psychosocial Risk and Wellbeing in the GLAM Sector Symposium held in 2025.

Why This Workshop?

Conflict is increasingly shaping workplace discourse, often outpacing traditional policies and frameworks. Existing policies often fail to provide adequate guidance for culturally safe dialogue, conflict resolution, and repair. Leaders and staff need new tools to navigate challenging conversations, prioritising cultural safety, accountability, and confidence. We need new approaches that integrate anti-racism and cultural safety frameworks to navigate these complex terrains.

Workshop Objectives

  • Build capacity for safe, effective, and transformational conversations post-conflict.

  • Engage with frameworks that foster shared responsibility and accountability.

  • Strengthen confidence to repair and transform relationships intentionally and skilfully.

The Challenge

  • Employees expect workplaces to reflect their core beliefs, leading to complex conflicts.

  • Current resolution models often prioritise consensus or win/lose outcomes, limiting transformation.

  • Conversations about race, equity, and values are frequently met with defensiveness or withdrawal.

Our Approach

  • Cultural Safety First: Moving beyond cultural competency to interrogate systems and structures of inequity.

  • Transformative Practice: Deep listening, empathy building, and repair strategies grounded in real-life case studies.

  • Intersectional Lens: Recognising diverse identities and redistributing power for inclusive participation.

  • Repair as Transformation: Teaching structured processes to restore trust, reconcile relationships, and foster organisational maturity.

Expected Outcomes

  • Practical tools for dialogue and repair.

  • Enhanced organisational capacity for challenging conversations.

  • Stronger workplace culture of equity, accountability, and inclusion.

  • Improved retention of diverse talent through mature conflict resolution practices.


TICKETS

  • AMaGA Member | $50

  • Non-member | $65

  • Student | $40

Book now
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GLAM-SHOW | Northern Victoria